Shipping policy

This Shipping Policy ("Policy") outlines the terms and conditions governing the shipping and delivery of products purchased from Young Artisan ("we," "us," or "our") through our website youngartisan.in. By placing an order with us, you agree to be bound by this Policy.

Processing Time

1.1 Order Verification

Upon receiving your order, we conduct a verification process to ensure order accuracy, payment authorization, and product availability. This may result in a slight delay in processing your order.

1.2 Order Processing

Once the verification process is complete, we will begin processing your order. Please allow 2 business days for order processing before shipment. We will notify you by email or phone if there are any significant delays or issues with your order.

Shipping Methods and Delivery

2.1 Shipping Methods

We offer various shipping methods, including standard, expedited, and international shipping. Available options will be displayed during checkout; you can choose the one that best suits your needs.

2.2 Shipping Costs

Shipping costs are determined based on destination, weight, dimensions, and selected shipping method. Applicable charges will be displayed during checkout before you complete your order.

2.3 Delivery Time

Delivery times vary based on the shipping method and destination. Estimated delivery times will be provided during checkout. Please note these are estimates, not guaranteed delivery dates. Unforeseen circumstances, like customs procedures or shipping delays, may affect delivery time.

2.4 Tracking Information

Once your order ships, we will provide a tracking number and instructions to monitor your shipment's progress.

2.5 International Shipping

For international shipments, additional customs fees, taxes, or duties may apply. These charges are the recipient's responsibility and are not included in product prices or shipping fees. Check your local customs office for more information.

Order Modifications and Address Changes

Review your order carefully before completing the purchase. Once placed, it may not be possible to modify details. Contact customer support ASAP for address changes; changes can't be guaranteed post-processing.

Shipment Delays and Issues

While we aim for timely delivery, unforeseen events may cause delays. Contact customer support for significant delays or issues, and we'll promptly investigate.

Lost or Damaged Packages

If your package is lost or damaged during transit, inform us immediately. We'll work with the carrier to initiate a claim and resolve the issue efficiently. Retain original packaging and provide necessary documentation for claims.

Returns and Refunds

For return and refund information, refer to our dedicated Return Policy on our website.

Contact Us

For questions or concerns about our shipping policy, contact our customer support team at help@youngartisan.in or +91 8755734488. We're here to assist and provide additional information as needed.